Adobe Commerce, powered by Magento, gives B2C and B2B merchants extensive integrations, intelligent workflows, the agility to handle spikes in traffic, and the foundation to seamlessly grow
all the way to enterprise scale.
Decrease risk and minimize disruptions with expert-level managed services.
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Features |
Commerce Pro |
Managed Services |
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Adobe Commerce Application |
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Core Application Support |
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Business Intelligence Pro |
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Single-tenant, dedicated infrastructure |
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Deployment Tools |
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Dedicated staging environment |
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Increased customization available |
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50 GB of testing |
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Disaster recovery and data retention |
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Varnish-based CDN |
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Image Optimization |
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DDoS protection and WAF |
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Performance Monitoring Tools |
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Infrastructure support |
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Technical Account Manager |
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High Availability Architecture |
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Automated data backup |
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Expansive monitoring and alerting |
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Scale globally on AWS and Azure |
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Secure & dedicated cloud infrastructure |
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Incident service level target |
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Surge capacity monitoring & response |
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Infrastructure security |
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Infrastructure level 99.9% SLA |
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Application level 99.9% SLA |
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30-minute SLT for P1 |
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Designated cloud infrastructure resource (Customer Success Engineer) |
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Planned event management support |
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Custom site monitoring & personalized run book |
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Upgrade & patching development assistance |
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Go-live process coaching |
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Dedicated escalation management |
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Application monitoring assistance |
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Pricing based on annual Gross Merchandise Value (GMV) and Average Order Value (AOV)
